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Email and Calendar
Shared Mailbox & Calendar
Shared Mailbox & Calendar Image

A shared mailbox is a mailbox that multiple users can use to read and send email messages to facilitate certain function. Shared mailboxes can also be used to provide a common calendar, allowing multiple users to schedule, view, and manage events.

Email Clients
Email Clients Image

IT supports email access from Outlook Web App (OWA), Windows, Mac, Linux, Android, and iOS computers and mobiles. The preferred email client is Outlook (2016 or 2013) or the web client OWA at https://exchange.qatar.cmu.edu/.

Connect to Exchange on Mobile Devices
Connect to Exchange on Mobile Devices Image

IT Supports email and calendar on mobile devices using Exchange email and calendar (ActiveSync). The supported operating systems:
Android, iOS, BlackBerry, and Windows. Use the following domain (ANDREW\<AndrewID>) and server (exchange.qatar.cmu.edu) to configure ActiveSync on your mobile device.

Custom Email Scripts
Custom Email Scripts Image

Computing Services provides a number of custom scripts for your convenience to work with your CMU-Q provided mailbox. The Vacation Notice tool allows you to automatically send an “out of the office” notice to anyone who emails you in your absence. Through Mail Forwarding you can forward your Andrew account email to another address.

Personal email, Calender, and Contacts
Personal email, Calender, and Contacts Image

IT provides email, calendaring, and people directory functions (CMU wide) through Microsoft Exchange to our faculty, staff, and students. Microsoft Exchange offers an integrated email and calendar client applications, mobile phone support, webmail and advanced email features.

Mailing Lists
Mailing Lists Image

Mailing lists are used by groups of people who have a common interest in the topics being discussed via e-mail. Mailing lists may be used as an announcement or a discussion list. Mailing lists at Carnegie Mellon are administered using the mailman list manager.

CMU Wide People Directory
CMU Wide People Directory Image

The Exchange system is pre-populated with names, email addresses, title, department, and often phone numbers of all CMU (Pittsburgh and Qatar) faculty, staff, and students. Your preferred name and email address can be edited through https://emailtools.cmu.edu and serve two purposes.  They are displayed when someone uses the email client directory service to search for you and in the official Carnegie Mellon Directory.  They are also displayed in the “From” email address and “From” display name when you send email from Exchange.

Organizing Meetings
Organizing Meetings Image

The calendar functions of Exchange are ideal for managing your schedule and organizing meetings (including reserving rooms). You may schedule, respond to a meeting, modify, cancel a meeting, or respond to a meeting invitation.

Room Reservations
Room Reservations Image

The Calendar functions of Exchange gives you the ability to schedule and organize meetings including reserving rooms. Every conference room, classroom, lecture hall, lab, Cluster can be reserved through the Exchange system. These reserve-able spaces have their own email addresses (and associated mailboxes) and are listed in the CMU wide people (and resources) directory.

Spam Filtering
Spam Filtering Image

Our campus email system automatically identifies some spam through certain characteristics (e.g., information in the “Subject” and “From” fields of the message) and gives you options for handling spam. Spam filtering options can be set through https://myexchangetools.cmu.edu.

CMUName
CMUName Image

A CMUname is a personalized mailing address. You can create an account that will allow people to send mail to you using an address like yourCMUname@cmu.edu rather than AndrewID@qatar.cmu.edu. You can create an @cmu.edu alias through https://emailtools.cmu.edu. Once you’ve selected a CMUname, you cannot change it.

Personal Storage Mailbox
Personal Storage Mailbox Image

Your mailbox has a limit of 10 GB for your email and calendar items. You can get another 20 GB for online archive once you have reached the 10 GB limit. the online Archive can be requested through IT service desk.

Mailbox Backup & Restore
Mailbox Backup & Restore Image

Email messages, meeting invitations, etc. that were removed from the Deleted Items folder, remain on the server for 14 days. To recover a deleted item from the server search your email client’s help for Recover deleted items.”

Email and Calendar
Shared Mailbox & Calendar Image
Shared Mailbox & Calendar
A shared mailbox is a mailbox that multiple users can use to read and send email messages to facilitate certain function. ... Read More
Eligibility:Faculty,Pittsburgh Visitors,Researcher,Staff
Location:Classrooms,Computer Clusters,Conference Rooms,Employee Spaces,Home,Laborotories,Lecture Halls,Library,Office,Open Areas,Student Spaces
Supporting Area:Administration,Outrech,Research,Teaching
Request Service Through:IT Service Desk
Support Availability:University Business Hours
User Guide:https://it.qatar.cmu.edu/support/email-and-calendaring/
Policies:https://it.qatar.cmu.edu/policies/email-and-calendar/
Email Clients Image
Email Clients
IT supports email access from Outlook Web App (OWA), Windows, Mac, Linux, Android, and iOS computers and mobiles. The pre... Read More
Eligibility:Faculty,Pittsburgh Visitors,Researcher,Staff,Students
Location:Classrooms,Computer Clusters,Conference Rooms,Employee Spaces,Home,Laborotories,Lecture Halls,Library,Office,Open Areas,Student Spaces,Web
Supporting Area:Administration,Outrech,Research,Teaching
Request Service Through:Automatically Provided
Support Availability:University Business Hours
User Guide:https://it.qatar.cmu.edu/support/email-and-calendaring/
Policies:https://it.qatar.cmu.edu/policies/email-and-calendar/
Connect to Exchange on Mobile Devices Image
Connect to Exchange on Mobile Devices
IT Supports email and calendar on mobile devices using Exchange email and calendar (ActiveSync). The supported operating s... Read More
Eligibility:Faculty,Pittsburgh Visitors,Researcher,Staff,Students
Location:Classrooms,Computer Clusters,Conference Rooms,Employee Spaces,Home,Laborotories,Lecture Halls,Library,Office,Open Areas,Student Spaces,Web
Supporting Area:Administration,Outrech,Research,Teaching
Request Service Through:Automatically Provided
Support Availability:University Business Hours
User Guide:https://it.qatar.cmu.edu/support/email-and-calendaring/
Policies:https://it.qatar.cmu.edu/policies/email-and-calendar/
Custom Email Scripts Image
Custom Email Scripts
Computing Services provides a number of custom scripts for your convenience to work with your CMU-Q provided mailbox. The ... Read More
Eligibility:Faculty,Pittsburgh Visitors,Researcher,Staff,Students
Location:Classrooms,Computer Clusters,Conference Rooms,Employee Spaces,Home,Laborotories,Lecture Halls,Library,Office,Open Areas,Student Spaces,Web
Supporting Area:Administration,Outrech,Research,Teaching
Request Service Through:Automatically Provided
Support Availability:University Business Hours
Personal email, Calender, and Contacts Image
Personal email, Calender, and Contacts
IT provides email, calendaring, and people directory functions (CMU wide) through Microsoft Exchange to our faculty, sta... Read More
Eligibility:Faculty,Pittsburgh Visitors,Researcher,Staff,Students
Location:Classrooms,Computer Clusters,Conference Rooms,Employee Spaces,Home,Laborotories,Lecture Halls,Library,Office,Open Areas,Student Spaces,Web
Supporting Area:Administration,Outrech,Research,Teaching
Request Service Through:Automatically Provided
Support Availability:24 Hours
User Guide:https://it.qatar.cmu.edu/support/email-and-calendaring/
Policies:https://it.qatar.cmu.edu/policies/email-and-calendar/
Mailing Lists Image
Mailing Lists
Mailing lists are used by groups of people who have a common interest in the topics being discussed via e-mail. Mailing li... Read More
Eligibility:Faculty,Pittsburgh Visitors,Researcher,Staff,Students
Location:Classrooms,Computer Clusters,Conference Rooms,Employee Spaces,Home,Laborotories,Lecture Halls,Library,Office,Open Areas,Student Spaces
Supporting Area:Administration,Outrech,Research,Teaching
Request Service Through:Automatically Provided,IT Service Desk
Support Availability:University Business Hours
CMU Wide People Directory Image
CMU Wide People Directory
The Exchange system is pre-populated with names, email addresses, title, department, and often phone numbers of all CMU (P... Read More
Eligibility:Faculty,Pittsburgh Visitors,Researcher,Staff,Students
Location:Classrooms,Computer Clusters,Conference Rooms,Employee Spaces,Home,Laborotories,Lecture Halls,Library,Office,Open Areas,Student Spaces,Web
Supporting Area:Administration,Research,Teaching
Request Service Through:Automatically Provided
Support Availability:University Business Hours
User Guide:https://it.qatar.cmu.edu/support/email-and-calendaring/
Policies:https://it.qatar.cmu.edu/policies/email-and-calendar/
Organizing Meetings Image
Organizing Meetings
The calendar functions of Exchange are ideal for managing your schedule and organizing meetings (including reserving rooms... Read More
Eligibility:Faculty,Pittsburgh Visitors,Researcher,Staff,Students
Location:Classrooms,Computer Clusters,Conference Rooms,Employee Spaces,Home,Laborotories,Lecture Halls,Library,Office,Open Areas,Student Spaces
Supporting Area:Administration,Outrech,Research,Teaching
Request Service Through:Automatically Provided
Support Availability:University Business Hours
User Guide:https://it.qatar.cmu.edu/support/email-and-calendaring/
Policies:https://it.qatar.cmu.edu/policies/email-and-calendar/
Room Reservations Image
Room Reservations
The Calendar functions of Exchange gives you the ability to schedule and organize meetings including reserving rooms. Ever... Read More
Eligibility:Faculty,Pittsburgh Visitors,Researcher,Staff,Students
Location:Classrooms,Computer Clusters,Conference Rooms,Lecture Halls,Open Areas
Supporting Area:Administration,Outrech,Research,Teaching
Request Service Through:Automatically Provided
Support Availability:University Business Hours
User Guide:https://it.qatar.cmu.edu/support/email-and-calendaring/
Policies:https://it.qatar.cmu.edu/policies/email-and-calendar/
Spam Filtering Image
Spam Filtering
Our campus email system automatically identifies some spam through certain characteristics (e.g., information in the “Su... Read More
Eligibility:Faculty,Pittsburgh Visitors,Researcher,Staff,Students
Location:Classrooms,Computer Clusters,Conference Rooms,Employee Spaces,Home,Laborotories,Lecture Halls,Library,Office,Open Areas,Student Spaces,Web
Supporting Area:Administration,Research,Teaching
Request Service Through:Automatically Provided
Support Availability:University Business Hours
User Guide:https://it.qatar.cmu.edu/support/email-and-calendaring/
Policies:https://it.qatar.cmu.edu/policies/email-and-calendar/
CMUName Image
CMUName
A CMUname is a personalized mailing address. You can create an account that will allow people to send mail to you using an... Read More
Eligibility:Faculty,Pittsburgh Visitors,Researcher,Staff,Students
Location:Classrooms,Computer Clusters,Conference Rooms,Employee Spaces,Home,Laborotories,Lecture Halls,Library,Office,Open Areas,Student Spaces,Web
Supporting Area:Administration,Research,Teaching
Request Service Through:Automatically Provided
Support Availability:University Business Hours
User Guide:https://it.qatar.cmu.edu/support/email-and-calendaring/
Policies:https://it.qatar.cmu.edu/policies/email-and-calendar/
Personal Storage Mailbox Image
Personal Storage Mailbox
Your mailbox has a limit of 10 GB for your email and calendar items. You can get another 20 GB for online archive once you... Read More
Eligibility:Faculty,Pittsburgh Visitors,Researcher,Staff,Students
Location:Classrooms,Computer Clusters,Conference Rooms,Employee Spaces,Home,Laborotories,Lecture Halls,Library,Office,Open Areas,Student Spaces,Web
Supporting Area:Administration,Outrech,Research,Teaching
Request Service Through:Automatically Provided,IT Service Desk
Support Availability:University Business Hours
User Guide:https://it.qatar.cmu.edu/support/email-and-calendaring/
Policies:https://it.qatar.cmu.edu/policies/email-and-calendar/
Mailbox Backup & Restore Image
Mailbox Backup & Restore
Email messages, meeting invitations, etc. that were removed from the Deleted Items folder, remain on the server for 14 day... Read More
Eligibility:Faculty,Pittsburgh Visitors,Researcher,Staff,Students
Location:Classrooms,Computer Clusters,Conference Rooms,Employee Spaces,Home,Laborotories,Lecture Halls,Library,Office,Open Areas,Student Spaces,Web
Supporting Area:Administration,Outrech,Research,Teaching
Request Service Through:Automatically Provided,IT Service Desk
Support Availability:University Business Hours
User Guide:https://it.qatar.cmu.edu/support/email-and-calendaring/
Policies:https://it.qatar.cmu.edu/policies/email-and-calendar/