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Training
Technology@Work
Technology@Work Image

IT holds several workshops for technology training that is available to staff and faculty to help improve their ability to use the technology that is at their disposal more effectively and efficiently.  These workshops include (but not limited to): Microsoft Outlook, Microsoft Excel, Microsoft OneNote and more recently WordPress.

Blackboard Training
Blackboard Training Image

To help educators unlock the full potential of Blackboard, and deliver exceptional content to their students, IT provides a number of resources including, online training videos from a well-established publisher such as Lynda.com, written documentation of how-tos  tailored to CMU’s custom Blackboard service, and instructor-led one-to-ones with a member of the IT staff.

AV Training
AV Training Image

IT provides one-on-one and small group sessions to demonstrate the user interface and show the capabilities of the AV system installed in our classrooms, lecture halls, and conference rooms.  Faculty and staff members can request a session through the Service Desk.

Lynda.com
Lynda.com Image

lynda.com is a continually growing and evolving library of training videos and tutorials covering a wide range of software, technologies and business topics. All Carnegie Mellon students, faculty and staff members have access to lynda.com free of charge. Under our campus license agreement. You can Logon with your AndrewID and password.

Freshmen IT Orientation
Freshmen IT Orientation Image

Every fall IT gets involved in the Freshmen Orientation processes and delivers a keynote to ensure our new students are aware of the technology in-place to aid with their studies.  This keynote covers areas such as: Network, eLearning, Printing, Clusters and virtualization.  It also covers areas such:  Security, Digital Copyright, Classroom Usage Policies and more.

New Faculty IT Orientation (Group)
New Faculty IT Orientation (Group) Image

Like the Freshmen Orientation, every fall IT carries out New Faculty Orientation and delivers a keynote to ensure the latest members of the campus community are aware of the technology in-place to aid their teaching and research. This keynote covers areas such as: Network, eLearning, Printing, Personal Computing, Classroom Technology, Clusters and virtualization. It also covers areas such: Security, Digital Copyright, Classroom Usage Policies and more.

New Staff/Faculty IT Orientation (one-to-one)
New Staff/Faculty IT Orientation (one-to-one) Image

All through the year, IT carries out new staff/faculty orientation on a one-to-one basis to ensure the latest member of the campus community is aware of the technology in-place to aid him or her in carrying out their work. This orientation covers areas such as: Network, Printing, Personal Computing, and IP Telephony.

Training
Technology@Work Image
Technology@Work
IT holds several workshops for technology training that is available to staff and faculty to help improve their ability to ... Read More
Eligibility:Faculty,Staff
Supporting Area:Administration
Request Service Through:IT Service Desk
Support Availability:University Business Hours
Blackboard Training Image
Blackboard Training
To help educators unlock the full potential of Blackboard, and deliver exceptional content to their students, IT provides ... Read More
Eligibility:Faculty
Location:Classrooms,Computer Clusters,Conference Rooms,Employee Spaces,Laborotories,Lecture Halls,Library,Office
Supporting Area:Teaching
Request Service Through:IT Service Desk
Support Availability:University Business Hours
User Guide:https://it.qatar.cmu.edu/support/blackboard/
Policies:https://it.qatar.cmu.edu/policies/blackboard/
AV Training Image
AV Training
IT provides one-on-one and small group sessions to demonstrate the user interface and show the capabilities of the AV syst... Read More
Eligibility:Faculty,Researcher,Staff,Students
Location:Classrooms,Computer Clusters,Conference Rooms,Lecture Halls
Supporting Area:Administration,Outrech,Research,Teaching
Request Service Through:IT Service Desk
Support Availability:University Business Hours
User Guide:https://it.qatar.cmu.edu/support/audiovisual-systems/
Policies:https://it.qatar.cmu.edu/policies/audiovisual-systems
Lynda.com Image
Lynda.com
lynda.com is a continually growing and evolving library of training videos and tutorials covering a wide range of software... Read More
Eligibility:Faculty,Researcher,Staff,Students
Location:Web
Request Service Through:Automatically Provided
Support Availability:University Business Hours
Freshmen IT Orientation Image
Freshmen IT Orientation
Every fall IT gets involved in the Freshmen Orientation processes and delivers a keynote to ensure our new students are aw... Read More
Eligibility:Students
Supporting Area:Teaching
Request Service Through:Automatically Provided
Support Availability:University Business Hours
New Faculty IT Orientation (Group) Image
New Faculty IT Orientation (Group)
Like the Freshmen Orientation, every fall IT carries out New Faculty Orientation and delivers a keynote to ensure the late... Read More
Eligibility:Faculty,Researcher
Supporting Area:Research,Teaching
Request Service Through:Automatically Provided
Support Availability:University Business Hours
New Staff/Faculty IT Orientation (one-to-one) Image
New Staff/Faculty IT Orientation (one-to-one)
All through the year, IT carries out new staff/faculty orientation on a one-to-one basis to ensure the latest member of th... Read More
Eligibility:Faculty,Pittsburgh Visitors,Researcher,Staff
Supporting Area:Administration,Research,Teaching
Request Service Through:Automatically Provided
Support Availability:University Business Hours