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The IT Service Desk is your one point of contact for IT services and support. Service Desk staff provide immediate help you with your computing issues whether they are related to hardware, software, documentation, or computing policies.

Working Hours

IT Service Desk is open during university business hours. Generally these are:

Sunday through Thursday, 8am ~ 5pm

We are closed during university holidays and operate at reduced hours during Ramadan.

Contacting Us

Please contact us as follows:

  • Email:
  • Phone: +974 4454-8440
  • Walk-in: Near room 2074


You can often find answers to your IT questions in our documentation section.