Incident IDQatarIT-00002
Title/synopsysinterface subnet incorrect on interfaces
Incident date01/20/2020
Incident time12:00 AM
Incident description

The Infoblox interfaces are configured as a /24 and need to be configured as a /23

Affected business area or departmentIT
Affected systems and servicesinfoblox and DNS service
PriorityMission critical (24x7x365) impact
Resolution date01/24/2020
Resolution time09:00 AM
What actions performed for resolution?

Update the network interfaces to be /23, this will require an outage

Root cause of incident

Incorrect configuration