Incident IDQatarIT-00003
Title/synopsys- Infoblox authoritative server not providing responses for
Incident date12/21/2019
Incident time12:00 AM
Incident description

Infoblox is failing to resolve reverse lookups for

Affected business area or departmentIT
Affected systems and servicesinfoblox and DNS service
PriorityMission critical (24x7x365) impact
Resolution date01/24/2020
Resolution time09:00 AM
What actions performed for resolution?

Working with Infoblox support Incident: 200115-000009

Root cause of incident